ADA Accessibility & Features

Image Alt Tag

At The Loutrel, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities.  We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property.

Property Accessible Features:  

  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the Accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the accessible public entrance to the meeting room/ballroom area
  • Accessible route from the accessible public entrance to exercise facilities
  • Accessible transportation with advance notice
  • Valet only parking
  • Alarms - Audible
  • Bathroom doors at least 32 inches wide
  • Braille elevator
  • Grab bars in the bathroom
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Public Areas/Facilities accessible for physically challenged
  • Service support animals welcome
  • Strobe alarms
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas

Room Accessibility Features

Please visit our Rooms page for details on Accessible Room Features. Call 843.872.9600 and inquire with the general manager of the hotel if you have any questions or concerns.

Website Accessibility

The Loutrel is also committed to providing a digitally accessible website to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.0 accessibility standards up to level AA.  In addition, we are actively working to assess and improve the usability and accessibility of our website.  Please be aware that our efforts are ongoing.


If you experience any difficulty accessing or navigating our website or have any accessibility-related questions or comments, we are here for you.  Please do not hesitate to contact us:

By Email:

By Phone: 843.872.9600 

By Mail: 61 State Street, Charleston, SC 29401