Accessibility & Features

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At The Loutrel, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities.  We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property.

Property Accessible Features:  

  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the Accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the accessible public entrance to the meeting room/ballroom area
  • Accessible route from the accessible public entrance to exercise facilities
  • Accessible transportation with advance notice
  • Valet only parking
  • Alarms - Audible
  • Bathroom doors at least 32 inches wide
  • Braille elevator
  • Grab bars in the bathroom
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Public Areas/Facilities accessible for physically challenged
  • Service support animals welcome
  • Strobe alarms
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas

Room Accessibility Features

Please visit our Rooms page for details on Accessible Room Features. Call 843.872.9600 and inquire with the general manager of the hotel if you have any questions or concerns.

Website Accessibility

For purposes of the American With Disabilities Act, and similar state or local laws, this website (www.theloutrel.com), excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.1 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

The Loutrel
61 State St
Charleston, SC 29401
info@theloutrel.com
843-872-9600